Privacy Policy

Effective Date: November 4, 2024

CurlyCorn LLC ("we," "us," or "our") operates Lowkey Viral, an AI-powered tool that helps creators and businesses generate social media content. This Privacy Policy outlines how we collect, use, share, and protect your personal information, as well as your rights regarding your information. We are committed to complying with applicable privacy laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).

If you have questions about this Privacy Policy or need further information, please contact us at [email protected].

1. Information We Collect

We collect and process personal information to provide and improve our Service. The types of information we collect include:

a. Account Information

When you sign up, we collect personal information such as your name, email address, payment details, and any other information you choose to provide. We use Stripe to handle payments. When you purchase a subscription, Stripe collects and processes your payment information.

b. Content and Usage Data

To generate content briefs and visuals, we collect and process data you provide related to your business and project descriptions. This information is sent to third-party AI providers (OpenAI, Together.ai, and Replicate.com) as part of our Service.

c. Analytics and Technical Data

We use a self-hosted instance of Plausible for analytics purposes to monitor usage, troubleshoot issues, and improve our Service. We collect non-personally identifiable data, such as IP address, device type, browser type, and other information related to how you interact with the Platform.

d. Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve user experience, personalize content, and analyze usage. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information to:

• Provide and improve our Service: This includes generating content, processing payments, managing your subscription, and enabling customer support.
• Communicate with you, including responding to inquiries and providing support.
• Process payments and manage your account.
• Improve our Platform and develop new features.
• Comply with legal obligations and enforce our Terms of Service.

3. Legal Bases for Processing (GDPR Compliance)

If you are located in the EEA, we process your personal information under the following legal bases:

• Performance of a Contract: We process your information as necessary to fulfill our obligations under the Terms of Service.
• Consent: In cases where you have given us permission, such as when signing up for our Service or agreeing to our use of cookies.
• Legitimate Interests: We process information as needed for our legitimate interests, such as improving our Service, preventing fraud, and conducting analytics.
• Legal Obligation: We process your information to comply with applicable legal requirements.

4. Sharing Your Information with Third Parties

To provide our Service, we share certain information with third parties:

• OpenAI: For generating content briefs based on your business description.
• Together.ai and Replicate.com: For generating images based on the descriptions you provide.
• Cloudflare: For ensuring security and reliable connections.
• Plausible (Self-Hosted): For analytics to help us understand Platform usage.
• Stripe: We use Stripe to process payments for subscriptions. By purchasing a subscription, you agree to Stripe’s Privacy Policy, which governs the processing of your payment information.

We do not sell or rent your personal information to third parties. We only share your information as described in this Privacy Policy or as required by law.

5. Data Retention

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete it in accordance with our data retention policy.

6. Your Rights (GDPR Compliance)

If you are a resident of the EEA, you have specific rights under the GDPR. These rights include:

• Right of Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: You have the right to request deletion of your personal information under certain conditions.
• Right to Restrict Processing: You may request that we limit how we use your information in certain situations.
• Right to Data Portability: You can request a copy of your information in a structured, machine-readable format.
• Right to Object: You can object to the processing of your information in some cases, such as for direct marketing.
• Right to Withdraw Consent: If we process your information based on consent, you can withdraw it at any time.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with GDPR timelines.

7. Security Measures

We use industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server configurations. Despite these precautions, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Lowkey Viral is operated from the United States, and information collected through our Service may be transferred to, processed, and stored in the United States or other jurisdictions. We take appropriate safeguards to ensure your personal information is protected in accordance with this Privacy Policy and applicable privacy laws, including GDPR.

9. Children’s Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect or process personal information from children. If you believe a child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. If we make material changes, we will notify you by posting the revised policy on our website and updating the "Effective Date" at the top. Your continued use of Lowkey Viral after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

CurlyCorn LLC
Email: [email protected]

12. Additional Information for California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request details on the personal information we collect, the right to request deletion of personal information, and the right to opt-out of the sale of personal information (we do not sell your information). To exercise these rights, please contact us at [email protected].